FAQ

What is the Santa's Pen Specialty Retailing Program?

The Santa’s Pen Program is the #1 cart concept in the specialty retailing industry for personalized Christmas ornaments and gifts! If you are looking for unique products, a wide variety of designs, great prices, high quality and awesome customer service, YOU WILL FIND IT AT SANTA’S PEN! Operators return year after year and new entrepreneurs continue to enter the program because it is a well-established concept that is highly regarded by the specialty retailing community. Join our program and find out why the Santa’s Pen Program has been so popular for almost a decade!
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Why is the Santa's Pen Program Such a Popular Cart Concept in the Specialty Retailing Industry?

* Growing demand for personalized products
* Joseph K. & Company, LLC's commitment to providing excellent customer service
* Assorted price points
* A huge variety of styles to chose from: glass, resin and wood materials
* Introduction of new ornaments each season
* Exclusive custom designs
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Is the Santa's Pen Program a Franchise?

NO. Santa's Pen is currently not a franchise or licensing program. There are no licensing fees, ongoing royalties or advertising fees to pay. Santa's Pen is a turnkey operation. You are your own boss and all the profit you make is yours to keep! This would be your own business and you would operate your own company, set your own hours, and hire and manage your own personnel. We offer the most support and training in the industry to help you make your location achieve its maximum sales and profit potentials.
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What's so great about the Santa's Pen Program?

There are so many features and benefits of the Santa's Pen Program which appeal to entrepreneurs in need of a new exciting cart concept and continue to entice past operators to return each year.
The most popular of these include:

New and Exclusive Products
* New and exclusive designs are produced annually and made available to Santa's Pen operators. All cart    locations are given exclusive distribution rights yearly for each contracted mall.
Excellent Price Range
* Santa's Pen operators offer a wide variety of ornaments at affordable prices. Most ornaments include a free       custom gift bag at the time of purchase. Your cart becomes a complete one stop shopping spot for gifts.
Designated Customer Service Representative
* Each Santa's Pen operator is assigned a customer service representative to assist him/her throughout the    entireChristmas season. This representative will be responsible for the operator's account, addressing all    questions, handling any requests, assisting with the placement of any order...taking care of all the operator's    Santa Pen needs. In addition, you have a National Consultant available at no charge, who is experienced in    helping you at    every step in the specialty leasing process and in all phases of cart operation as well.
Selective Distribution
* Joseph K. & company, LLC will not knowingly sell their products to any other cart operator within the    same mall (customized products excluded). To avoid the over-saturation of Joseph K. products in all areas,    locations of existing and new accounts are monitored. This standard has safeguarded past and present customers from unnecessary conflict.
Use of the Santa's Pen Name
* Santa's Pen operators are entitled to the limited right of using the Santa's Pen name...without a fee...to    identify the products and sevices provided at their cart. This name is nationally recognized and serves as a    major  advantage when establishing a new mall location.
Marketing Support
       Marketing Support Includes:
          * Weekly Updates
          * Informative Flyers
          * Access to Merchandising and general supplies
          * New Product samples and Visual Merchandising assistance
          * Pre-Personalized Products for display and much more!
          * National Consultant available at no charge, who is experienced in helping you at every step in the              specialty leasing process and in all phases of cart operation.

Call or email us for more information!


     
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